<Contact Us/>
Need to request a quote or just have a question? Talk to us below
<Email Support/>
**NOTICE**: If you already have an account with us, PLEASE use our ticket system.
<Phone Support/>
Don’t like email and want to speak to a human being?
Drop us a line.
Phone Hours: M-Th 9AM – 6PM (Eastern Time)
<Frequently Asked Questions/>
General FAQ
Who owns my site?
Do you discount for volume sales?
Do you provide discounts to non-profits?
Yes! We provide discounts to registered non-profit organizations. Please see this article for discount amounts and more info.
Do you provide configuration help?
Will my site work outside of Atlanta?
Yes! Your site will still be fast and accessible to customers outside of the Atlanta area.
Can you manage my site for me?
Yes we can! We understand that you have to focus on your business so you can let us handle maintaining your website! We have an advanced support add-on that means we will keep your plugins and themes up to date! We even have content writers, marketing, and SEO available through a separate company called Atlanta SEO Pro, as an additional add-on.
To learn more about this, visit our page dedicated to this.
WordPress FAQ
What is cPanel?
cPanel is a simple management interface for hosting websites. We have cPanel hosting and we have Wordpress hosting on cPanel available to our customers.
What if I need more storage/bandwidth/etc...
We understand that every website is unique. That is why we will custom build a plan to suite your needs. You can purchase more storage, purchase more bandwidth, and if even that isn't enough we can set you up with a virtual private server or even a dedicated server.
cPanel FAQ
What is cPanel?
cPanel is a simple management interface for hosting websites. We have cPanel hosting and we have Wordpress hosting on cPanel available to our customers.
What if I need more storage/bandwidth/etc...
We understand that every website is unique. That is why we will custom build a plan to suite your needs. You can purchase more storage, purchase more bandwidth, and if even that isn't enough we can set you up with a virtual private server or even a dedicated server.
Advanced Support FAQ
What do you not cover?
While our advanced support covers a lot, we do have to draw the line at a few points. Jobs exceeding your 4 hours of work per month will be invoiced. However, we will make you aware of this before we begin so you don't receive a surprise invoice.
Do I need to host with you to get Advanced Support?
Not at all! Regardless of where you are hosted, we can provide advanced support to you. Now, depending on the complexity of your host and your site we may need to adjust our rates but we will remain extremely competitive.
What platforms do you support?
Primarily we focus on Wordpress or our website builder. However, we are willing to support other platforms. However, platforms other than Wordpress or our website builder may come at an additional cost.
<Didn’t see your Question/>
Try visiting our knowledge base, or just contact us.
